Contact
We read every message — usually respond within 48 hours.
Support & general questions
For help with the tool, bug reports, or any general question, email us at:
Please include a brief description of your issue and, if relevant, the browser and operating system you are using. Since your files never leave your device, we cannot access them — but details about the file type or size often help us reproduce the problem.
Security vulnerabilities
To report a security issue, please use the dedicated address listed in our security.txt. We take all security reports seriously and will respond promptly.
Feature requests & feedback
Have an idea for a feature or a tool you would like to see? We genuinely consider every suggestion — several features on FreeConversion exist because someone took the time to write in. Send your idea to support@free-conversion.com with the subject line "Feature request".